Terms and Conditions
Thank you for your interest in the services that we offer. Our goal is your complete satisfaction. If you experience any problems with our services you’re asked to contact us immediately so we can rectify the issues as soon as possible.
Event and Wedding Photography T&C
For our event and wedding photography services please see your contract for specific terms and conditions. Any event that needs to be rescheduled by you the client may result in a schedule conflict for WDO Photography. If this occurs WDO Photography will make a good faith attempt to provide coverage for your rescheduled event but makes no guarantee that we will be able to. Please check your contract for exact cancellation terms. In the event that WDO Photography cannot photograph your event due to unforeseen circumstances but your event isn’t rescheduled a full refund may be offered if a replacement photographer cannot be provided.
Non-event Based Photography Services T&C
All non-event based photography services that can be scheduled at the convenience and availability of all parties are encouraged to be booked at least one week in advance. No guarantee of availability is made without prior written commitment from WDO Photography. If a session must be rescheduled WDO Photography will do everything possible to reschedule at a time that works for you, the client.
If WDO Photography must cancel any class for any reason, be they an individual class or an entire block of classes a full refund will be offered to the students who have registered and paid. Refunds may take upwards of 30 days to be processed. If an individual has signed up for a class, has not attended any individual class, and must withdraw they will be offered a credit equal to their cost for a future course. If an individual has attended even one class they are considered to have received the services they paid for even if they cannot, due to any reason, complete the course as all course materials are made available at the start of class.
Other Terms and Conditions
Other terms and conditions may apply to your purchase. This page seeks to be updated and complete but no guarantee is made to it’s accuracy. A complete list of terms and conditions is available upon purchase of each service which does and will always supersede these terms and conditions. If you have any questions or comments please use the contact form here.